Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Beschrijf zo compleet mogelijk waar u mee kunnen helpen.
Required fields are marked with an asterisk*
{"xsrfToken":"327e7aa3b350b47a458ddf07f8415e55f8bc89f2_lout","branding":{"id":"1","key":"ss","name":"Sumedia Support Center","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#999999","headerLinkHoverBGColor":"#999999","headerBadgeColor":"#999999"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/9e9cc07f-8bae-4967-916f-a4227e20789d/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZmJlZmViYy0zNzQzLTRmNDktYjA3MS00MTQ5ZDIzMGQzMjAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjllOWNjMDdmLThiYWUtNDk2Ny05MTZmLWE0MjI3ZTIwNzg5ZCI6WyJyZWFkIl19LCJleHAiOjE3NzU4NDc5NjUsIm5iZiI6MTc3NTg0NzM2NX0.O66b8SH8Jt_ZQ-2iArbN81IVGr2wr4UmeW5a86whJdk&client=ffbefebc-3743-4f49-b071-4149d230d320&mode=fit","logoId":"9e9cc07f-8bae-4967-916f-a4227e20789d","isLogoAvailable":true,"helpCenterTitle":"Welkom bij het Support Center van Sumedia","sharedPortalName":"Sumedia Support Center","userInitialAnnouncementHeader":"Welkom!","userInitialAnnouncementMessageWiki":"<p>Heeft u vragen of ondersteuning nodig? Via ons Support Center kunt u makkelijk een melding aanmaken of zoeken in onze veelgestelde vragen.</p>","translations":{"nl-NL":{"helpCenterTitle":"Welkom bij het Supportcentrum","sharedPortalName":"Supportcentrum","localeDisplayName":"Dutch (Netherlands)"},"en-US":{"helpCenterTitle":"Welkom bij het Support Center van Sumedia","sharedPortalName":"Sumedia Support Center","localeDisplayName":"English (United States)"},"en-UK":{"localeDisplayName":"English (UK)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/78ce49d8-0fea-4182-b29c-b8723bc40933/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZmJlZmViYy0zNzQzLTRmNDktYjA3MS00MTQ5ZDIzMGQzMjAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjc4Y2U0OWQ4LTBmZWEtNDE4Mi1iMjljLWI4NzIzYmM0MDkzMyI6WyJyZWFkIl19LCJleHAiOjE3NzU4NDc5NjUsIm5iZiI6MTc3NTg0NzM2NX0.A6nH_nXjLY3S4teZENwpVH980CfG0kdQ1UuL2yZTAYw&client=ffbefebc-3743-4f49-b071-4149d230d320&height=300&mode=fit","bannerMediaApiFileId":"78ce49d8-0fea-4182-b29c-b8723bc40933","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#0074e0","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"1","key":"ss","projectId":17796,"serviceDeskId":1,"name":"Sumedia Support Center","description":"<p>Welkom! U kunt een support ticket aanmaken.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"4","name":"Support","descriptionHtml":"","callToAction":"Support","introHtml":"<p>Beschrijf zo compleet mogelijk waar u mee kunnen helpen.</p>","icon":10900,"iconUrl":"https://sumedia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10900","groups":[1],"key":""},{"id":"5","name":"Een bug rapporteren","descriptionHtml":"","callToAction":"Een bug rapporteren","introHtml":"<p>Vertel ons het probleem waar u last van heeft.</p>","icon":10910,"iconUrl":"https://sumedia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10910","groups":[],"key":""},{"id":"1","name":"Technische ondersteuning","descriptionHtml":"","callToAction":"Technische ondersteuning","introHtml":"<p>Heeft u hulp nodig met installeren, configureren, of het oplossen van problemen? Selecteer dit om hulp aan te vragen.</p>","icon":10906,"iconUrl":"https://sumedia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10906","groups":[],"key":""},{"id":"2","name":"Vragen over facturen en betalingen","descriptionHtml":"","callToAction":"Vragen over facturen en betalingen","introHtml":"<p>Kies dit indien u vragen heeft over uw factuur of uw betaling</p>","icon":10917,"iconUrl":"https://sumedia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10917","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"Algemeen"}],"orderMapping":{"1":[4]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUPPORT","userLanguageHeader":"Sumedia Support Center","userLanguageMessageWiki":"<p>Waarmee kunnen we u helpen?</p>","defaultLanguageHeader":"Sumedia Support Center","defaultLanguageMessage":"Waarmee kunnen we u helpen?","defaultLanguageDisplayName":"Dutch (Netherlands)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZmJlZmViYy0zNzQzLTRmNDktYjA3MS00MTQ5ZDIzMGQzMjAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tLTIwMDU2Nzg5MTciOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOnVwbG9hZDoqIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTpjaHVuazoqIjpbInJlYWQiLCJjcmVhdGUiXX0sImV4cCI6MTc3NTg0ODU2NSwibmJmIjoxNzc1ODQ3MzY1LCJhbm9uSWQiOiJhbm9uLXVzZXIiLCJodHRwczovL2lkLmF0bGFzc2lhbi5jb20vYXBwQWNjcmVkaXRlZCI6ZmFsc2V9.K9x_YfO73OqrT14Q9WtmjuC2gdza2L0ZmljoXcHzBEM","targetCollection":"upload-user-collection--2005678917","endpointUrl":"https://api.media.atlassian.com","clientId":"ffbefebc-3743-4f49-b071-4149d230d320","tokenDurationInMins":20}},"reqCreate":{"id":4,"projectId":17796,"issueType":{"id":"10215","name":"Support"},"form":{"name":"Support","descriptionHtml":"","callToAction":"Support","intro":"<p>Beschrijf zo compleet mogelijk waar u mee kunnen helpen.</p>","instructions":"","icon":10900,"iconUrl":"https://sumedia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10900","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Overzicht","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Beschrijving","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10955","fieldConfigId":"12260","label":"Op welke pagina (URL)?","description":"Voorbeeld: https://sumedia.nl","descriptionHtml":"<p>Voorbeeld: <a href=\"https://sumedia.nl\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://sumedia.nl</a></p>","required":false,"displayed":true,"presetValues":[]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Bijlage","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/4","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/4","calendarParams":{"firstDay":0,"date":"2026-04-10T20:56:05+0200","useISO8601WeekNumbers":true,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZmJlZmViYy0zNzQzLTRmNDktYjA3MS00MTQ5ZDIzMGQzMjAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tLTIwMDU2Nzg5MTciOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOnVwbG9hZDoqIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTpjaHVuazoqIjpbInJlYWQiLCJjcmVhdGUiXX0sImV4cCI6MTc3NTg0ODU2NSwibmJmIjoxNzc1ODQ3MzY1LCJhbm9uSWQiOiJhbm9uLXVzZXIiLCJodHRwczovL2lkLmF0bGFzc2lhbi5jb20vYXBwQWNjcmVkaXRlZCI6ZmFsc2V9.K9x_YfO73OqrT14Q9WtmjuC2gdza2L0ZmljoXcHzBEM","targetCollection":"upload-user-collection--2005678917","endpointUrl":"https://api.media.atlassian.com","clientId":"ffbefebc-3743-4f49-b071-4149d230d320","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}